VICIdial Training Video Checklist

1. How to Log In to VICIdial
   • What you’ll learn: How to log in to the VICIdial system and access your dashboard.
     
2. How to Choose a Campaign
   • What you’ll learn: Select the correct campaign for your calls (e.g., fitness, wellness).
     
3. How to Edit the Script HERE
   • What you’ll learn: How to edit your script for different scenarios during calls.
     
4. How the Calling/Dialing Process Works
   • What you’ll learn: How to initiate calls and what happens when a lead answers.
     
5. How to Disposition a Lead HERE
   • What you’ll learn: How to select the correct disposition after each call (e.g., Voicemail, Not Interested).
     
6. How to Do Callbacks and Call Them HERE
   • What you’ll learn: How to find and follow up with leads who need a callback.
     
7. How to Manually Call a Lead HERE
   • What you’ll learn: How to manually dial a lead if necessary.
     
8. How to Send an Email
   • What you’ll learn: How to send an email to a lead directly from VICIdial.
     
9. Navigating the Call Flow While Setting an Appointment HERE
   • What you’ll learn: How to follow the call flow and set appointments correctly.

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Call flow setting appointments